Alex Zubey, Arriv CEO
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Hey BJC Healthcare,
Your online check-in is due for a check up.

We’re Arriv, nice to meet you.

Arriv helps health systems win more patients with intelligent online check-in, designed specifically for emergency departments.

How do we know we’re better than your current check-in platform? ...We tried it.

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Here’s our Official Diagnosis

Google My Business Listing

Title
Title
Photo
Photo
Main photo does not clearly show an Emergency Room entrance.
Links
Links
Links are fine, but no phone number listed.
Reviews
Reviews
Average review rating, but the top reviews are very critical.
3

Landing Page Experience

Location Specific
Location Specific
Clearly on Emergency Services specific website, but no address listed.
Clear Check-in Call to Action
Clear Check-in Call to Action
Required to scroll down several page lengths to find check-in button.
"Can I clearly see that you're available for care right now?"
"Can I clearly see that you're available for care right now?"
Next check-in time shown, but does not communicate 24 hour availability front and center.
3

Check-in Experience

Leave Page vs. On Page vs. New Tab
Leave Page vs. On Page vs. New Tab
Opens new window with many hospital options.
Branded vs. Non-branded
Branded vs. Non-branded
Loses Christian Northwest purple hospital branding & switches to blue BJC Healthcare. First time mentioning BJC.
Number of Clicks / Keystrokes / Fields
Number of Clicks / Keystrokes / Fields
6 clicks + 10 form fields.
Optimized for Mobile
Optimized for Mobile
Expectation Management
Expectation Management
SMS Follow-up Text
SMS Follow-up Text
Wait Time Communicated?
Wait Time Communicated?
Not communicated.
Overall Time
Overall Time
2.5 minutes
5

Arriv can fix these online check-in pain points.

Designed with your emergency patients in mind, ​​Arriv uses the power of machine learning to deliver great patient experience and optimize performance.

And recovery time is super quick.

Implementation takes 24 hours once the contract is signed. Be up-and-running with Arriv in one day and immediately see more patients coming through your door.

Try our free 90-day guarantee

Arriv beat InQuicker in a head-to-head pilot program in a Top Ten Health system.

Download the Case Study

Try Arriv free for 30 days.

We’re so confident it will transform your health system, we’ll let you see the impact first.

How much revenue are you missing out on without Arriv?