Alex Zubey, Arriv CEO
View on LinkedIn

Hey Northwest Healthcare,
Your online check-in is due for a check up.

We’re Arriv, nice to meet you.

Arriv helps health systems win more patients with intelligent online check-in, designed specifically for emergency departments.

How do we know we’re better than your current check-in platform? ...We tried it.

Share This Page

Here’s our Official Diagnosis

Google My Business Listing

Title
Title
Photo
Photo
Main photo does not clearly show an Emergency Room entrance.
Links
Links
Link takes you to location specific page, but then takes you back to all locations after you click check-in.
5

Landing Page Experience

Location Specific
Location Specific
Address and location of ER not clearly communicated. This landing page reads as a general emergency care landing page.
Clear Check-in Call to Action
Clear Check-in Call to Action
Must scroll down two page lengths to find check-in button - takes you back to all locations which is not efficient since they arrived here from Google maps.
"Can I clearly see that you're available for care right now?"
"Can I clearly see that you're available for care right now?"
24-Hour availability clearly listed on landing page.
4

Check-in Experience

Leave Page vs. On Page vs. New Tab
Leave Page vs. On Page vs. New Tab
Opens new window with many hospital options.
Branded vs. Non-branded Check-In Experience
Branded vs. Non-branded Check-In Experience
Keeps hospital branding and colors.
Number of Clicks / Keystrokes / Fields
Number of Clicks / Keystrokes / Fields
6 clicks + 10 form fields.
Optimized for Mobile
Optimized for Mobile
Font sizes are small.
SMS Follow-up Text
SMS Follow-up Text
Wait Time Communicated?
Wait Time Communicated?
Not communicated.
4

Arriv can fix these online check-in pain points.

Designed with your emergency patients in mind, ​​Arriv uses the power of machine learning to deliver great patient experience and optimize performance.

And recovery time is super quick.

Implementation takes 24 hours once the contract is signed. Be up-and-running with Arriv in one day and immediately see more patients coming through your door.

Try our free 90-day guarantee

Arriv beat InQuicker in a head-to-head pilot program in a Top Ten Health system.

Download the Case Study

Try Arriv free for 30 days.

We’re so confident it will transform your health system, we’ll let you see the impact first.

How much revenue are you missing out on without Arriv?