Each facility has a unique mix of specific, local circumstances. What is special about Arriv is that we run real-world experiments on each facility with an ever-growing library of proven check-in configurations. The data selects the patient experience that drives the most volume for each and every one of them.
Every feature of Arriv is built on deep empathy for what patients need to make confident in-the-moment medical decisions. We take these insights and build the ideal digital experiences and technical implementations to win more patients.
Pro Tip
Ask for only the information you need to secure commitment. Conversions go up in direct proportion to the decrease in the number of keystrokes.
Pro Tip
Increasing patient conversion depends on optimizing the smallest details in design, wording, and interactions. Taking an online user unexpectedly away from one environment to another causes many patients to abandon the check-in process.
Pro Tip
In digital experiences, every additional second that a page takes to load results in an abandonment rate of 50%.
Pro Tip
Most patients are still shopping or “checking out” a facility when they open the online check-in tool. This makes the online check-in experience a win-or-lose moment.
Pro Tip
Arriv makes it easy for you to know exactly what your patient funnel looks like and empowers you to continually refine your patient acquisition efforts.